The Switch

is On

Card Not Present
Digital Invoice Document Or Payment Receipt

Converge Hospitality

Built Exclusively for Hotels, Converge Hospitality enables hotel staff to generate electronic invoices and send them directly to their customers over a secure channel.

  • Reduces PCI scope by moving the transaction completely online for both the hotel and their guest. Guests pay securely online with one click.
  • No need for hotels to store paper copies of sensitive credit card data any longer
  • Customizable with hotel logo, policies, terms and conditions, etc.
  • Perfect for 3rd party bookings/Corporate bookings/B2B, adding special requests to a reservation for a guest, booking of conference rooms/ballrooms, catering, spa services/golf, etc.


Converge Hospitality

Card Not Present transactions
Corporate Office Buildings
Accounting Software on Laptop Screen

Corporations

Hotel

A Human Character with Bags for Travel Icon

Guests

Converge Hospitality

3DS2 Authentication

CVV2 Authentication

AVS Authentication

Merchant Processor

Elavon

Your Bank

Converge Hospitality

key features
  • Ability to process credit card payments securely and simply for card-not-present transactions
  • Ability to send email, with a secure link to process payments.




  • 3DS2 Authentication available (something that Canary and Sertifi cant offer)
  • Fully customizable Invoicing including your hotel’s logo, information, Terms & Conditions
  • Affordable Solution Available for Hotels of All Sizes
  • No Integration Required—Simple and Quick to Implement
  • Easy to Use
  • Supports recurring, installment, and Future-dated payments
  • Real-time reporting/payment confirmation
  • Card Data isolated from hotels’ IT structure
  • Mitigates PCI DSS Risk
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Features

Female Making Online Payment
Value of Converge vs Others

Benefit of using Converge

Interchange

Program Type

Core

World

World Elite

Muse

Mastercard

SecureCode / 3DS2

1.50%

1.70%

1.90%

2.03%

Digital Commerce

1.67%

1.90%

2.13%

2.25%

Card Not Present

1.96%

2.19%

2.42%

2.54%

How you are processing 3rd party payments today as well as transactions being processed via Sertifi or Canary


Fraud Prevention Icon
Fraud Prevention rules

Using 3DS2 fully authenticated successfully, will provide your hotel protection from the following fraud-related chargebacks for card not present transactions processed through Converge Hospitality:


  • Visa - reason code 10.4
  • MasterCard - reason code 4837
  • Amex - reason code F29
Risk Outline Icon
Managing your risk
  • Converge Hospitality Solution is an extremely versatile billing and invoice platform. Your hotel has the ability to set the level of processing risk that you want to accept.


  • Pre and Post transaction filters can be tweaked and customized to manage the level of risk when wanting to balance the level of risk and the level of approvals needed, based upon your unique customer base.


Transaction Icon
Example of Successful 3DS2 Authentication
  • Liability shift is now with the Issuing Bank
Converge Hospitality PMS

HOSPITALITY

I.e. Hilton Example:


Hotels can submit a Database maintenance to request the Converge payment methods be added to your PMS.

Screenshot example from PMS with these depository methods shown.

“Converge is an easy system to use. It gives our hotel the confidence to accept credit cards for payment - avoiding frequent requests for billing.”

Susan

Director of Operations | Courtyard & Towneplace Suites

Converge is an amazing solution for Card Not Present Customers.


Its user friendly, so its convenient for my reservations team to make bookings for guests requesting pre-pay option.


It authenticates our customers for us which makes the fraud protection process much easier for us.

Amir

Front Office Manager

Residence Inn

Converge is an extremely beneficial solution for Card Not Present Transactions.


It has saved us time from sending and managing various authorization forms and has shifted the risk to the Issuing Bank.


Easy to use and efficient. It's an excellent platform.

Samad

Rooks Division Manager

Embassy Suites

Converge is user friendly, easy and trustworthy solution for us, as we know our funds are safe and all payments are authenticated.


Without hesitation, I would highly recommend Converge to any establishment engaged in card not present transactions.


Teneysha

Front Office Manager

Residence Inn

Our property has been using Converge now for 10 months and it has greatly helped in diminishing our chargebacks and or disputes

especially due to fraud by almost 100% for 3rd party payments.


We will continue to use Converge as we feel it is necessary nowadays where there are more cashless transactions and I will

personally recommend this to any company property that needs a solution for card not present payments.

Enrico

Accounting

Holiday Inn

Summary

  • Converge Hospitality solution designed specifically for hotels that will lower your processing risk as well as lower your processing fees for CARD NOT PRESENT transactions


  • Enables Hotels throughout Canada and the USA to securely send an invoice and process instant payments for hotel-related charges for card-not-present transactions
  • 100% e-commerce solution built with card brand website requirements that offers 3DS2 security
  • Equipped with 3DS2, the most advanced card authentication solution available.
  • Greatest risk protection against chargebacks due to fraud in North America when used with 3DS2 authentication
  • Dramatically lower processing fees for card-not-present Mastercard transactions
  • Easy to use


Online payment

This proposal is the proprietary and confidential information of National Payments Ltd

The Switch is On